Plan Your Visit
Before Your Visit
- Your Tickets – Your tickets should have arrived in a separate email on the day you placed your order. The email will be from customer.services@ticketsource.co.uk. Please find them now and ‘flag’ the email or take a screenshot, so you can easily retrieve it at the time of your skate. You will need your QR code to enter the rink.
- If you cannot find your email you will need to contact support@ticketsource.co.uk to check the email you have supplied is correct.
- Although the rink is undercover, it still will be cold. Remember to wrap up warm and to bring gloves and spare socks, we do sell them at the rink if you forget. The ice rink is a wet environment so we do recommend bringing a spare pair of socks to change into when you leave.
- We have limited chargeable cloakroom space, so please keep bags and personal belongings to a minimum.
- The venue is cashless, so please remember to bring your card for any payments.
- Use the Directions section below to plan your travel arrangements.
- Your skating session lasts up to 45 minutes – we recommend you get to the rink 30-40 minutes before your session to give you time to put your skates on and store any belongings in our cloakroom.
- If you have booked curling please note this will be outside so please dress appropriately.
Directions
The easiest way to plan your journey is to go to www.choosehowyoumove.co.uk The website is a one-stop shop for travel information in Leicester & Leicestershire, with a journey planner that allows residents and visitors to consider the different travel options available to them.
Park & Ride
Beat the festive crowds and make use of public transport into Leicester.
Take your time in choosing the perfect presents, enjoy some seasonal refreshments and follow the festive trail to uncover lots of Christmas fun and activities.
Normal timetabled services will run throughout December from 7am to 7pm. Buses will also run every Sunday in December from 10am to 5.30pm including Christmas Eve and New Year’s Eve.
There is no service on Christmas Day, Boxing Day and New Year’s Day.
More information at https://www.choosehowyoumove.co.uk/park-ride
Car Parking
There are two public car parks both located within easy walking distance to the ice rink – NCP St Nicolas Circle with 715 spaces and the John Lewis Multi-Storey car park located off Vaughan Way with 2000 spaces.
Walking
Jubilee Square is right in the heart of the city centre; just 5 minutes’ walk from the clock tower, 10 minutes from Haymarket bus station and 15 minutes’ walk from Leicester train station.
Cycling
There are cycle racks located around the city centre and at Jubilee Square.
Bus and Coach
Haymarket Bus Station is less than 10 minutes’walk from Jubilee Square.
St Margaret’s Bus Station is a 10-15 minutes’ walk to Jubliee Square.
Leicester Rail Station
Jubilee Square is 15 minutes’ walk from the train station depending on your walking pace.
At the Ice Rink
- Remember to have your tickets ready to be scanned at the entrance.
- You will be asked to take your shoes off. Your shoes will be swapped for skates at the skate exchange. Be ready with your shoe size (top tip – wear thick socks). If you have your own skates, you are welcome to bring them.
- Please remember that any loose items must go in the cloakroom nothing is to be left unattended in the ice rink including jackets and scarfs. There is a cloakroom within skate hire (£2.50 for upto 2 items). There is limited space, so please leave large bags and personal belongings at home.
- The rink is fully accessible.
- We have a small viewing area for spectators to enjoy which is also fully accessible.
- Remember to visit the toilet before you get your skates on as you can not use the toilet facilities with skates on.
- Remember that skates can only be worn when on the ice and in the skate exchange, you cannot leave the venue with them on or walk on the carpeted area.
- Food and drinks are available at the Christmas Market next door to the rink, and we are also surrounded by pubs, restaurants and cafes.
- We want to ensure that you have a wonderful time and remain safe on the ice, so please remember to read the notices around the rink and listen to our staff.
Children on the Ice
- Children’s skate aids are available, Penguin's for children whose height is a maximum of 120cm including skates. Or Seals are to be used by 2 people, one person sits on it and the other pushes it. Skate aids are £6.00 per reservation, payable on-site. All children hiring a Skate Aid will be measured onsite by rink staff if children exceed 120cm at the rink, no payment will be processed, and a skate aid will not be provided—no exceptions.
- Children under 3 cannot access the rink
- Children under 13 must be accompanied by an adult (18+) on the rink; adults and children must have tickets. One adult can supervise up to five children.
Ice Skate Leicester
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